This Trust supports the Nursing Times Speak Out Safely campaign. This means
we encourage any staff member who has a genuine patient safety concern to raise
this within the organisation at the earliest opportunity.
Patient safety is our prime concern and our staff are often best placed to
identify where care may be falling below the standard our patients deserve.
In order to ensure our high standards continue to be met, we want every
member of our staff to feel able to raise concerns with their line manager, or
another member of the management team. We want everyone in the organisation to
feel able to highlight wrongdoing or poor practice when they see it and
confident that their concerns will be addressed in a constructive way.
We promise that where staff identify a genuine patient safety concern, we
shall not treat them with prejudice and they will not suffer any detriment to
their career. Instead, we will support them, fully investigate and, if
appropriate, act on their concern. We will also give them feedback about how we
have responded to the issue they have raised, as soon as possible.
It is not disloyal to colleagues to raise concerns; it is a duty to our
patients. Misconduct or malpractice should never be tolerated, while mistakes
and poor practice may reveal a colleague needs more training or support, or that
we need to change systems or processes. Your concerns will be dealt with in an
open and supportive manner because we rely on you to ensure we deliver a safe
service and ensure patient safety is not put at risk. We also want this
organisation to have the confidence to admit to mistakes and to use them as
Whether you are a permanent employee, an agency or temporary staff member, or
a volunteer, please speak up when you feel something is wrong. We want you to be
able to Speak Out Safely.