Facilities

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Hospedia (formerly Patientline)

Demonstration of Patientline in use

During your stay in hospital you can keep in touch with friends and family, watch your favourite television programmes or listen to a wide choice of radio stations from your hospital bed. Patients have access to their own personal TV and telephone at all times, conveniently positioned right beside the bed.

Dorset County Hospital has the Hospedia bedside system, pricing details below:

  • All packages include over 25 TV channels, access to all movie channels, internet usages, games and free phone calls to BT landlines with codes starting 01, 02 and 03
  • Radio is a free service and does not require a package for its use
  • Package charges:
    2 hours - £2.50
    12 hours - £5
    2 days - £10
    5 days - £20
    10 days - £30
    20 days - £40
    30 days - £45

Using Hospedia

You can sign up before you enter hospital by calling 0845 414 1234 and can use your credit or debit card to pre–purchase TV and telephone time. You can then start using all these great services as soon as you get to your hospital bed.

You can also buy TV and phone cards, with a choice from £5, £10, £15 or £20, from vending machines located on every ward in the hospital. Hospedia Advisors also visit each ward every day and will be happy to help you obtain a Hospedia card, or upload credit so that you can use your TV or telephone straight away.The £2.50 package can be bought via a customer service advisor

More information

To find out more about Hospedia or to speak to an advisor please call 0845 414 1234 or visit www.hospedia.co.uk

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Refreshments

Dorset County Hospital has a restaurant as well as a café, tea bar and shop run by the hospital’s League of Friends.

For more information:

We would ask patients to dress appropriately when using the restaurant areas.

In addition, vending machines serving drinks and snacks are situated in various locations throughout the hospital.

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Post

Your friends and relatives can send you mail during your stay in hospital. Please make sure they write your name and ward clearly on the envelope before sending it to:

Dorset County Hospital
Williams Avenue
Dorchester
Dorset DT1 2JY

There is a post box next to the League of Friends Shop in North Wing, Level 1. Ward staff will be happy to post letters for you.

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Cash machine

Dorset County Hospital has a cash machine sited near the main reception area.

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