Enquiries: 01305 251150

Updated 4 August 2021

About us

At DCHFT, we strive to provide the highest possible quality of care, whilst working alongside those who use all of our services. We encourage quality improvement wherever possible and encourage everybody to develop their learning.

The goal is to make everyone think innovatively, uniquely and collaboratively, while ensuring everyone* is provided with the skills they need to lead that change. The change in culture can be difficult but if we can focus on our staff, users and what matters most to them, we can empower staff and improve patient experience and outcomes.

*Yes, that means everyone.

What is QI?

Quality Improvement (QI) refers to the use of tools, methodology and a different mindset in order to implement change in healthcare services, improve outcomes for patients and much more.

At DCHFT, improving quality is about making healthcare safer, more effective, patient-centred, timely and equitable. There is no single definition of quality or quality improvement, and no one approach appears to be more successful than another.

Paul Batalden, Senior Fellow, Institute for Healthcare Improvement (IHI), defined Quality Improvement as “the combined and unceasing efforts of everyone – healthcare professionals, patients and their families, researchers, payers, planners and educators – to make the changes that will lead to better patient outcomes (health), better system performance (care) and better professional development (learning)”.

QI Lite training

QI Lite is an interactive two-hour course, which gives participants a quick and basic understanding of Quality Improvement.

It is aimed at individuals who are new to the subject and want to understand what we mean by QI and how we can use an improvement methodology in our everyday roles.

The course introduces QI methodology and some of the most commonly used tools to support you in making small improvements in your work area.

It is open to both local authority and healthcare staff, whether operational, clinical, non-clinical, or commissioning, and is free of charge.

If you would like to attend this course, please register your interest via the link below and your name will be added to a waiting list and you will be contacted by one of our team. 

Register your interest here.

If you would like any further information please email laura.limm@dchft.nhs.uk or lloyd.naerger@dchft.nhs.uk