Parking for staff is free until 31 March 2023 in recognition of the rising cost of living and the impact on staff.
Once the multi-storey car park (MSCP) fully opens, car parking across the main hospital site, not just the multi-storey car park, will operate using an automatic number plate recognition. This will include the parking at the Children's Centre.
Staff are currently advised to park in the multi-storey car park so that other spaces on the wider hospital site can be used by patients and visitors.
When staff parking charges are reintroduced, the system will automatically charge you directly from the debit/credit card details you enter on the Staff Parking Portal when you leave the hospital site through any of the barriers.
You will only be charged on the days you are parking on site, and you can only be charged once each day, so you will not be charged again if you need to leave the car park and return on the same day. If you are on site for less than 20 minutes you won’t be charged at all.
Parking will remain free for Blue Badge holders and the barrier system will recognise Blue Badges. A new dedicated disabled parking area has been created in front of North Wing Entrance 2 (Day Surgery).
As outlined in Government guidance, staff working night shifts will not have to pay for parking. Weekend day shift staff will have to pay the same as weekday staff.
Getting ready for the new barrier system
If you are a member of staff and would like to park on site once the barrier system is in operation, you need to register on the Staff Parking Portal so your car’s registration is recognised by the number plate recognition system which has been installed at entrances. If you do not register, the barriers will not recognise your vehicle.
Please note: You can only access the Staff Parking Portal via a DCHFT computer or device, using a DCHFT email address.
If you have any queries please contact the transport team on email@example.com or Ext 5688 / 3151.
Step by Step Staff Parking Portal Guide
You must use a DCHFT computer to register on the portal: https://parking.dchft.nhs.uk/
You must use a DCHFT email address to register – firstname.lastname@example.org
Select registration type ‘Staff’.
Click on ‘Create New Account’.
Fill out your details.
Your employment number is the number on the top left of your payslip under ‘ASSIGNMENT NUMBER’. You can view your payslips electronically on ESR.
Your wage is the figure in the ‘PT SAL/WAGE’ box on the right hand side of your payslip. Please be reassured you will not be charged for parking at this stage – the salary information is requested for when we introduce tiered staff charges.
Under ‘Work Phone’ please add your department’s main number if you don’t have your own extension.
Don’t change anything on the next page that displays. Your registration starts on the day you register on the portal.
Click ‘Binding Booking’ (please note: you are registering to park, not booking a parking space).
Enter your car’s registration number. You can add one more registration number if you sometimes drive a different car (maximum of two vehicles).
You will receive two emails as part of the registration process:
The first email is the account activation stage. You will receive an email from email@example.com and be asked to activate your account. Check your details are correct and then click on the link to activate your account.
The second email is the confirmation stage. You will receive an email from firstname.lastname@example.org to confirm the user account is activated.
You only need to go through this process once to register, but you can log into the portal to update your details any time.
Once you have successfully registered on the portal, the barriers will automatically open when you enter and leave the hospital site.
Frequently asked questions about staff parking
Who can park in the multi-storey car park?
Currently only staff are encouraged to park in the MSCP. However, once the barriers are operational, patients, staff and visitors will officially be able to use the multi-storey car park. There are also parking spaces around the hospital site. There is a dedicated disabled parking area on site closer to the main hospital in front of North Wing Entrance 2 (Day Surgery).
Can I register more than one vehicle on the automatic number plate recognition system?
Yes, you can register up to two vehicles.
What if I’m just dropping off or picking up? Will I be charged?
No. There is a 20-minute free period for staff who are dropping off and picking up, as before. If there are any issues or you are running slightly over, the transport team will be able to help and you won't be charged.
I’m a staff member with a Blue Badge. Where do I park and do I still need to register with the system even though I can park for free?
Yes, as we will still need your vehicle details as a member of staff so the barriers recognise your vehicle.
Blue Badge holders should not park in the multi-storey car park. Instead, there is a dedicated disabled parking area by the main entrance as well as other disabled spaces across the site that are closer to the wing entrances.
What do I do if I change my vehicle?
You can update your details via the online account that you create when you register.
I ride a motorcycle. Where do I park and do I need to go through the barrier?
Motorcyclists can park for free on site. You don’t need to go through the barriers, just ride around them. There are areas for motorcyclists next to the disabled parking area by North Wing and by East Wing (near the pencils sculpture).
I drive an electric car. Where are parking spaces with charging points?
There are 12 in the multi-storey on the first floor and two by the East Wing Entrance. Payment information and instructions are on the charging points. We have the ability to add more to the car park in the future if there is the demand.
What about staff parking in Trust Headquarters and the Diabetes Centre?
These two car parks are not covered by our new payment system as they do not have barriers, and will eventually close as part of our site development.
In the meantime, once staff charges are reintroduced, staff who are parking in these car parks should use the old-style ticket machines in these locations to purchase a daily ticket. You will need to press the yellow button on the machine for the correct staff tariff. Debit/credit card readers will be installed at the old payment machines in these locations.
If I am a member of staff and live in the DT1 postcode area, can I park on the hospital site?
Although the multi-storey car park will provide more spaces on site, there is still a high demand for patients, staff and visitors wanting to park on site. Therefore, if you live in the DT1 postcode area you will not be eligible to park on site, unless there are special circumstances.
What security measures are in place for car parking across the site?
We have 58 security cameras across the site and these will be monitored 24/7.