Enquiries: 01305 251150

Updated 31 October 2022

Parking for staff is free until at least 31 March 2023 in recognition of the rising cost of living and the impact on staff.

Once the multi-storey car park (MSCP) fully opens, car parking across the main hospital site, not just the multi-storey car park, will operate using an automatic number plate recognition. This will include the parking at the Children's Centre.

Staff are currently advised to park in the multi-storey car park so that other spaces on the wider hospital site can be used by patients and visitors. Staff are helping to test the new MSCP while the automatic numberplate recognition system is being set-up.

Getting ready for the new barrier system

If you are a member of staff and would like to park on site once the barrier system is in operation, you need to register on the Staff Parking Portal so your car’s registration is recognised by the number plate recognition system which has been installed at entrances. If you do not register, the barriers will not recognise your vehicle.

Please note: You can only access the Staff Parking Portal via a DCHFT computer or device, using a DCHFT email address.

If you have any queries please contact the transport team on carparkingenquiries@dchft.nhs.uk or Ext 5688 / 3151.

Frequently asked questions about parking

 Currently only staff can park in the MSCP. However, once it fully opens, patients, staff and visitors will all be able to use the multi-storey car park. There are also parking spaces around the hospital site. There is also a new dedicated disabled parking area on site closer to the main hospital.

Until the MSCP is fully open we are asking staff to use the MSCP so that spaces closer to the hospital can be used by patients and visitors.

Yes, you can register up to two vehicles.

No. There is a 20-minute free period for staff who are dropping off and picking up, as before. If there are any issues or you are running slightly over, the transport team will be able to help and you won't be charged.

Yes, as we will still need your vehicle details as a member of staff so the barriers recognise your vehicle.

Blue Badge holders should not park in the multi-storey car park. Instead, there is a dedicated disabled parking area by the main entrance as well as other disabled spaces across the site that are closer to the wing entrances.

You can update your details via the online account that you create when you register.

Motorcyclists can park for free on site. You don’t need to go through the barriers, just ride around them. There are areas for motorcyclists next to the disabled parking area by North Wing and by East Wing (near the pencils sculpture).

There are 12 in the multi-storey on the first floor and two by the East Wing Entrance. Payment information and instructions are on the charging points. We have the ability to add more to the car park in the future if there is the demand.

These two car parks are not covered by our new payment system as they do not have barriers, and will eventually close as part of our site development. In the meantime, staff who are parking in these car parks can also park for free.

Although the multi-storey car park will provide more spaces on site, there is still a high demand for patients, staff and visitors wanting to park on site. Therefore, if you live in the DT1 postcode area you will not be eligible to park on site, unless there are special circumstances.

We have 58 security cameras across the site and these will be monitored 24/7.

Step by Step Staff Parking Portal Guide

You must use a DCHFT computer to register on the portal: https://parking.dchft.nhs.uk/

You must use a DCHFT email address to register – firstname.surname@dchft.nhs.uk

Select registration type ‘Staff’.

Click on ‘Create New Account’.

Fill out your details.

Your employment number is the number on the top left of your payslip under ‘ASSIGNMENT NUMBER’. You can view your payslips electronically on ESR.

Your wage is the figure in the ‘SAL/WAGE’ box on your payslip. Please be assured you will not be charged for parking at this stage – the salary information is requested for when we introduce a tiered payment system.

Under ‘Work Phone’ please add your department’s main number if you don’t have your own extension.

Click ‘Register’.

Don’t change anything on the next page that displays. Your registration starts on the day you register on the portal.

Click ‘Binding Booking’ (please note: you are registering to park, not booking a parking space).

Enter your car’s registration number. You can add one more registration number if you sometimes drive a different car (maximum of two vehicles).

Click ‘Continue’.

You will receive two emails as part of the registration process:

The first email is the account activation stage. You will receive an email from noreply@dchft.nhs.uk and be asked to activate your account. Check your details are correct and then click on the link to activate your account.

The second email is the confirmation stage. You will receive an email from noreply@dchft.nhs.uk to confirm the user account is activated.

You only need to go through this process once to register, but you can log into the portal to update your details any time.

Once you have successfully registered on the portal, the barriers will automatically open when you enter and leave the hospital site.