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​News and Updates

​We send out news and updates relevant to GPs via the Dorset CCG's weekly email bulletin, but you can also find the most recent information issued here.

We have also started sending a regular e-bulletin with a supporting video to GP practices directly. If you don't receive these and would like to be added to our distribution list please email​

Page Updated: 2 April 2020

Consultant Connect – direct access to specialist advice at Dorset County Hospital

The number of specialist teams available for phone advice and guidance at Dorset County Hospital is growing.

GPs can access the teams using the Consultant Connect App on mobile phones or by calling the GP surgery's unique Dial-In Numbers from landlines (shown on the practice posters sent to your practice manager).

Your calls will be routed directly to the specialist teams rather than individual consultants.

The following DCHFT specialist teams are now available via Consultant Connect:

·         Emergency Department (live from 26/03/2020)

·         Vascular (live from 30/03/2020)

·         Cardiology

·         Paediatrics

·         Stroke Medicine

·         Gastroenterology

·         GUM – Sexual Health

·         Microbiology

·         Biochemistry

Tina Hynch
Transformation Project Officer
Dorset County Hospital
01305 254910

Dorset County Hospital Paediatric Rapid Access

The Paediatricians run a rapid access clinic for patients that need to be seen within 2 weeks. The GP must call and discuss the need for the urgent referral with the 2nd on call Paediatrician or if they are unavailable with the on call registrar via switchboard. Referrals for this clinic will not be accepted unless they have been discussed. If it is agreed that patient is suitable for a rapid access clinic slot the GP will email relevant information/referral to the Paediatric rapid access central email address which is

Dorset County Hospital Nurse-led Heart Failure Service

Please note that due to current operational constraints, the hospital based Nurse-Led Heart Failure Service will be greatly reduced and could temporarily cease to operate at any time. All patients will be notified in due course and will receive a 'traffic light' symptom checker/advice sheet about when to seek help. GPs can continue to seek advice through the Advice and Guidance system. This will be monitored by a consultant cardiologist with options to offer advice and if necessary arrange an admission. If the heart failure nurses remain available, there may also be some capacity to arrange an urgent review. Your cooperation during this time is greatly appreciated.

Dorset County Hospital MSK Physiotherapy Service

In line with government and our professional body guidance all non-essential health and social care delivery must stop. In line with this principle the Dorset County Hospital MSK OPD physiotherapy department has moved to a telephone triage model, and will prioritise urgent cases only for telephone assessment.  We have maintained a small amount of capacity for face-to-face appointments but this will occur only after initial telephone screening, and only be used to screen for potential serious pathology, or to support urgent care needs, ie where the risk of not seeing the patient and providing access to physiotherapy may lead to hospital admission. I hope you will support us through this period of unprecedented change by considering carefully whether the patient fulfils these criteria before you refer to us.