Patients with Additional Needs
into hospital is now very different. Please wear a face covering if you can and follow guidance around social distancing and hand washing.
You do not have to wear a face covering if you can't put on, wear or remove one because of a physical or mental illness, or impairment or disability, or if putting on, wearing or removing a face covering will cause you severe distress.
New Government guidance has opened up visiting to hospital wards from 15 June 2020 but this will be managed in a controlled way to protect visitors, patients and staff by minimising the risk of the spread of coronavirus (COVID-19) and other infections. Full details on visiting are available here.
Keep up to date with the latest coronavirus information here.
For more easy read coronavirus information and guidance, you can visit the Keep Safe website.
If you have any questions or concerns please email
Joanne.email@example.com, Sarah.firstname.lastname@example.org or PALS@dchft.nhs.uk
If you have additional needs, which may be related to a disability or difficulty, that you, or a carer or relative/friend would like to discuss with us, you are welcome to contact the ward or department you are coming to and staff will be pleased to help. Please do this only a day or two before your visit so that a note can be added to your medical records.
Patients with a Learning Disability or Autism
Being admitted or attending a hospital appointment can be
frightening, confusing and stressful. For people with a learning disability or
autism these feelings can be magnified.
Hospitals can be noisy and have very bright lights. If this is something that causes you distress or anxiety, it may be worth bringing in some music that you can listen to with headphones, or even some ear defenders or ear plugs. Sun visors, baseball caps or sungladsses can also help with the bright lights.
If you would like to talk to someone about your admission
or appointment before you come in please contact:
- Jo Findlay, Learning Disability and Mental Capacity Act
Advisor, 01305 253274.
- Sarah Cake, Adult Safeguarding Lead, 01305 253274.
- Patient Advice and Liaison Service, 0800 7838058.
can put you in contact with the ward sister or hospital champion to help smooth
have a ‘This is Me, Hospital Passport’ please bring it in and to show staff.
You can download the passport here.
have a ‘Yellow Health Book’ please bring it in too.
Here are some easy read leaflets which may be helpful:
Coming into the Emergency Department
Information on Staying Healthy, Tests and Treatments
The Learning Disability Mortality Review Programme (LeDeR)
The Community Team for Learning Disabilities can also help before, during and after your stay or visit to hospital.
You may also find these websites useful:
People First Dorset
Dorset Learning Disability Partnership Board website
Mencap's Easy Health website
Dorset Mental Capacity Act Team
We recognise and value the role of patient carers and will respect our patients’ wishes with regard to their carers’ involvement in consultations and treatment.
Advice for carers: Communicating the signs that a person you care for is unwell - SBAR tool.
All our buildings are accessible to wheelchair users. If you need directions please ask a member of staff.
Guide Dogs for people with visual impairment and Hearing Dogs for the deaf are welcome in all areas.
Parking for Blue Badge Holders
Allocated parking spaces are located close to all hospital entrances. Blue Badge holders do not have to pay for parking.
Go to our Getting Here page for a map of Dorset County Hospital which shows the sloped disabled access route and where the disabled parking spaces are.