Enquiries: 01305 251150

Updated 3 August 2021

Functioning well during this pandemic is challenging for us all. Our teams are doing fabulous work round the clock, making sure that our patients get the best care possible.

However, we often find it hard to seek help for ourselves, thinking we should be coping, or that other people’s needs come first. But seeking help at this time is not a sign of failure. It is a necessary way of topping up the engine so that the car can keep moving forward.


Vivup offers a range of benefits, all in one place, to help to improve the mental, physical and financial wellbeing of our staff. This includes our Employee Assistance Programme (EAP).

Whatever mental health, physical, financial or personal issue you are facing, access expert help and support for life’s ups and downs, 24/7, 365 days a year. You can use this service as many or as few times as you like, there’s no limit on the support you can receive.

Click here to access more information about Vivup.

On-site counselling

Our free, confidential, on-site counselling service is here you. You can speak to someone face to face, or virtually, whatever works for you. Appointments are available at short notice, with evenings and weekend availability too. 

Here for Each Other

Our Dorset have launched a new wellbeing service for staff.  

The Here for Each Other platform complements and enhances the on-site counselling and staff wellbeing support we have in place at DCH. Our Lead Counsellor Ian Smith, and Head Chaplain Ron Martin are working alongside the Dorset-wide team to ensure staff are able to access whatever support will best meet your own personal needs. 

Functioning well during this pandemic has been challenging for us all, regardless of our job role. The Here for Each Other platform has a variety of  advice and guidance from trusted sources to help staff manage their own wellbeing. It also signposts staff to their employer’s existing support systems.

You can access support easily, in one of two ways: 

  • Visit the Join Our Dorset website
  • Contact the Wellbeing Hub. Call 01202 130130 or email us using our online referral form to discuss how we could help you with some bespoke 1-1 support.

    Anyone can refer themselves to the Wellbeing Hub. You can contact us for yourself or for your colleagues. Managers are very welcome to refer individual members of their team or request self-care support sessions for the whole team.

The Here for Each Other platform also offers regular drop-in sessions. Click here to view all their upcoming sessions.

Access to a range of mental health apps

The current offer of free access to a range of mental health apps is available to all NHS colleagues. 

Free access for NHS staff extended to 31 December 2021.

Free access for NHS staff extended to 30 June 2021.

Daylight provides help to people experiencing symptoms of worry and anxiety, using evidence-based cognitive behavioural techniques, voice and animation.

Sleepio is a clinically evidenced sleep improvement programme that is fully automated and highly personalised, using cognitive behavioural techniques to help improve poor sleep.

National support and information

National staff support line and text service
Operated by the Samaritans and free to access from 7am – 11pm, seven days a week.
This support line is here for when you’ve had a tough day, are feeling worried or overwhelmed, or maybe you have a lot on your mind and need to talk it through. Trained advisers can help with signposting and confidential listening.

Call: 0800 069 6222
Alternatively, you can text FRONTLINE to 85258 for support 24/7 via text.

Better Health
Healthy changes start with little changes. Whether you want to lose weight, get active or quit smoking, Better Health is here with lots of free tools and support.

Every Mind Matters
Expert advice and practical tips to help you look after your mental health and wellbeing.

Live Well
Advice, tips and tools to help you make the best choice about your health and wellbeing.

National health and wellbeing support for our NHS people
Health and wellbeing support options available to all NHS staff.

National NHS mental health and wellbeing support options
If you’re feeling stressed, anxious or depressed, or just want to feel happier, the NHS website can help signpost you to existing support options.

NHS apps library
Find apps and online tools to help you manage your health and wellbeing.