Enquiries: 01305 251150

Audiology

Updated 27 July 2021

Coronavirus information

For more information about changes to the West Dorset Audiology Service due to the coronavirus pandemic please click here.

Please be reassured that the West Dorset Audiology Service is still running

However, the Audiology Department at Dorset County Hospital is currently closed other than for pre-booked appointments, so patients are unable to walk in to pick up batteries or to speak to the Audiology Reception Team.

If you need to contact the service or require assistance with your hearing aids, please telephone 01305 255563 or email audiology@dchft.nhs.uk

General information

Welcome to Dorset County Hospital Department of Audiology and Hearing Therapy - a dedicated team of 13 clinical staff and three clerical staff.

Our aim is to provide all our patients with the highest quality clinical care, whatever their age or hearing problem.

Adult Audiology

Our adult team fit state-of-the-art digital hearing aids to almost any hearing loss. We can accept direct referrals from your GP and you should be seen within six weeks of receipt of your referral.

Hearing aids and batteries are provided free of charge and we will maintain the aids for free for as long as you need them.

Our department works closely with other departments and agencies, including Ear, Nose and Throat (ENT), Hearing and Vision Support Service (educational support), Adult Social Care and Health, School Nursing Teams, Health Visitors and Social Workers.

If you are worried about your hearing and are thinking of trying a hearing aid, please visit our Patient Information Leaflet section

We've also provided three useful videos below on how to clean, fit and re-tube a hearing aid. These are also available in our Patient Information Leaflet section.

Children's Audiology

Our paediatric team provide hearing testing, hearing aid fitting and rehabilitation to children of all ages. We receive referrals from the Newborn Hearing Screening Programme and provide highly accurate testing for babies with suspected hearing losses. If a loss is confirmed, we are able to explain the results to the child’s family and arrange fitting of highly sophisticated digital hearing aids within a few weeks. We provide high levels of support to the child and their family so that the child has the best chance possible of developing speech and language and joining in life to the full.

We work closely with the Hearing and Vision Support Service, who provide rehabilitation support in school, or for younger children at home or pre-school. If your child has been referred for a hearing test, please click on the link 'What to expect at a children’s hearing test appointment'. Older children can be referred by their Health Visitor, School Nurse or GP.

Our department works closely with other departments and agencies, including Ear, Nose and Throat (ENT), Hearing and Vision Support Service (educational support), Adult Social Care and Health, School Nursing Teams, Health Visitors and Social Workers.

Further information about Children's Audiology is available here.

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